Effective date: April 25, 2019
These guidelines exist to ensure a safe and satsifying experience for customers and to protect the brands of shop owners. All shop owners are responsible for reading, understanding, and adhering to these guidelines. They are subject to change without notice and should be reviewed periodically.
1. Customer Service
- Respond to customer inquiries in a timely and respectful manner.
- Provide replacements or refunds according to the return policy. †
- Honor any warranties or guarantees you make with your products.
2. Shop Management
- Make sure product names, images, and descriptions are accurate.
- Always enter correct shipping package weights and dimensions.
- Ship orders as quickly as possible and no later than one week.
- Prompty cancel orders that cannot be shipped within one week.
3. Prohibited Items
- Deceptive, stolen, forged, or counterfeit products
- Bombs, firearms, explosives, or other weapons
- Illegal drugs, paraphernalia, or similar substances
- Products requiring prescription or proof of age
- Obscene, vulgar, perverted, or violent content
- Anything illegal to sell or ship in your country
LikeMyShop reserves the right to suspend any shop without notice or explanation if it is suspected or found to be in violation of these guidelines. If you have any questions or concerns please contact Customer Support and we will be glad to help.
† Customers must report products that arrive damaged, defective, or incorrect within 24 hours of delivery to be eligible for replacement or refund. Otherwise all sales are final.