Effective date: May 31, 2019
These guidelines exist to ensure a safe and satsifying experience for customers and to protect the brands of shop owners. All shop owners are responsible for reading, understanding, and adhering to these guidelines. They are subject to change without notice and should be reviewed periodically.
1. Customer Service
- Respond to customer inquiries in a timely and respectful manner.
- Provide replacements or refunds according to the return policy. †
- Honor any warranties or guarantees you make with your products.
- Never spam customers or attempt to divert transactions elsewhere.
2. Shop Management
- Make sure product names, images, and descriptions are accurate.
- Always enter correct shipping package weights and dimensions.
- Prefer smaller, lighter, and sufficiently protected packaging.
- Ship orders as quickly as possible and no later than three days.
- Prompty cancel orders that cannot be shipped within three days.
3. Prohibited Items
- Deceptive, stolen, forged, or counterfeit products
- Bombs, firearms, explosives, or other weapons
- Illegal drugs, paraphernalia, or similar substances
- Products requiring prescription or proof of age
- Obscene, vulgar, perverted, or violent content
- Virtual, digital, or intangible items or services
- Anything illegal to sell or ship in the United States
LikeMyShop reserves the right to suspend any shop without notice or explanation if it is suspected or found to be in violation of these guidelines. If you have any questions or concerns please contact Customer Support and we will be glad to help.
† Customers must report products that arrive damaged, defective, or incorrect within 48 hours of delivery to be eligible for replacement or refund. Otherwise all sales are final.